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Magnius says a transfer has been submitted, but I haven't received the money in my bank account yet. What's going on?

Last changed: Wed, 4 Jan, 2017 at 10:42 AM

Magnius submits transfers every day, but most banks will only process the transfer on business days. This means that if Magnius sent you money on a holiday or a weekend, you will probably see the money in your bank the next day your bank is open. For transfers sent on business days, you should see the money for it by the next day.

If the transfer was submitted on a business day and you don’t see the money in your bank account within a couple of days, this probably means the transfer failed. Banks take 3-5 business days to inform Magnius about transfers that did not go through, at which time we e-mail you about the issue and how to fix it.