Login

Contact

Miura M010


How do I connect the Miura reader to my phone?

iOS In order to connect your iOS device (iPhone/iPad/iPod) to the Miura M010 Card Reader follow the steps below: 1. Activate bluetooth on your iOS device...


Troubleshooting Bluetooth Pairing Problems with the Miura M010

If the card reader does not connect to your mobile device try these tips: 1. Check the battery level of the card reader Make sure you have enough battery...


Meet the Miura M010 Card Reader - Diagram

 


Where can I find the serial number of my Miura card reader?

 The serial number of your card reader can be found in your welcome e-mail, on the packaging of your card reader and on the back of the device itself. The s...


My Miura reader automatically leaves sleep mode every 30 seconds. What do I need to do?

If you cannot solve this by doing a factory reset (see below), contact support. We will guide you through the necessary steps. In case you are having ...


How to do a factory reset with a Miura reader

In case you are having problems with a Miura reader, you can do a factory reset. Miura M010: The reset button is located a small hole on the upper side of ...


My Miura reader does not work anymore and just shows "TAMPERED" - How can I fix this?

The Miura reader has a tamper detection system to detect unauthorised manipulation of the reader hardware (e.g. to eavesdrop on the PIN from the shopper). Th...


Can I use my Miura reader with other smartphones?

Yes. You can use the Miura reader with all supported mobile devices, as long as the app is installed. However, a reader can only be used by the user that ...


I am using the Miura reader with several phones. According to my phone there is a Bluetooth connection to the reader, but the reader does not work. What do I do?

If you are using a Miura reader with several phones, it is possible that the Bluetooth connection to one phone has already been cancelled, although the read...


How can I use a Miura reader with more than one mobile device?

The Miura reader can only be paired via Bluetooth with one mobile device (smartphone or tablet) at a time and needs to go through the pairing process befo...


I have several offices. What do I have to do to order extra Miura card readers?

 Please contact our support. We will provide you with additional card readers and logins for the app.